Code of Conduct

Purpose

The Code of Conduct confirms the right of every staff member to a working environment that is free from discrimination and harassment in accordance with the Canadian Human Rights Act. The Code of Conduct provides guiding principles in terms of the general standard of conduct we expect from everyone, including clients. It is used to communicate that every community member is expected to contribute to the development of a respectful environment by behaving in acceptable ways and by discouraging offensive behaviour of others. The Code ensures fairness and consistency in all matters relating to conduct.

Definitions

Assault

• Is an act that threatens physical harm to a person, whether or not actual harm is done.

Bullying

• Is the repeated unfavourable treatment of a person by another or others which may be
  considered unreasonable and inappropriate. It includes behaviour that could be expected to intimidate,
  offend, degrade, humiliate, undermine or threaten. It may include physical or psychological behaviour
  where strength (including strength of personality) and/or a position of power is misused by a person in a
  position of authority or by a person who perceives that they are in a position of power or authority.

  Bullying may be Overt or Covert.

  Bullying does not include legitimate, constructive and fair criticism of an employee’s or student’s
  performance/behaviour or the legitimate exercise of academic expression in teaching and research,
  freedom of thought and inquiry. An assertive management style is acceptable provided that employees and students are treated with respect and dignity. See also relevant collective agreements for further
  explanation, where applicable.

Cyber Bullying

• Cyber bullying occurs when a person is deliberately bullied, harassed, humiliated,
  threatened, embarrassed, or targeted by another person through the use of the internet, cell phones,
  pagers, personal digital devices, computers or other digital technology whether or not they are made
  over the college’s computer system. Some examples of this are in the form of e-mail, instant messaging
  (IM), chat rooms or bash boards, pagers, blogs, discussion board postings, vote/polling boards, etc.

  Cyber bullying can be:

  • Threats sent or published online

  • Negative comments via text, email, IM, etc.

  • Rude or Demanding behaviour

  • Rumours posted on websites or spread online (whether they are true or not)

  • Creating a fake profile of another person

  • Private photos spread online that you did not authorize

  • Unwanted sexual remarks

  • Hate speech

  Examples are:

  • Sending messages containing insults or threats directly to a person

  • Spreading hateful comments about a person electronically

  • Stealing passwords and sending inappropriate messages using an assumed identity

  • Using social media to target any person

  • Posting inappropriate videos on social media

Zero Tolerance Policy

The expectation in the Total Body Transformation program is that all clients/students will treat staff and each other with respect and dignity. Should it be determined that a member has engaged in bullying, rude, or abusive behaviour, their membership shall be revoked immediately, without notice or refund.